- Write a ticket properly (template)A copy-paste template for support tickets and the categories, so the right person reads it first.
- Response times and the status pageWhen you can expect an answer, what the status page shows, and what to do when everything is down.
- Report a bugFound something broken on the website, the panel, Kowalski or the installer? Here is how to tell us so we can reproduce it.
- Feature requestsHow we decide what to build next, and how to ask for something.
- Sponsorship program for creators and communitiesWho we sponsor, what you get, what we ask, and how to apply.